Privacy Policy – DubaiasHome
1. Scope of This Policy
This Privacy Policy applies to our interactions with customers and visitors, including but not limited to property rentals, rental management, marketing of rental listings, provision of guest services, and your use of DubaiasHome websites or applications, social media, and communications related to our services ("Services"). This policy does not cover third-party websites accessible through DubaiasHome platforms or third-party websites where DubaiasHome advertises.
2. Information We Collect
We collect personal information necessary to provide the services you request, fulfill contractual obligations, or comply with legal requirements. Refusal to provide such information may prevent us from offering certain services.
When You Reserve, Pay for, or Stay in a Property:
Contact Information: Name, phone number, email address, and other digital contact details. We may also collect information about other renters or guests you provide.
Payment Information: Credit/debit card details, billing address, and other payment-related information.
Identity Information: To prevent fraud and comply with legal requirements, we may collect proof of identity or age, such as Emirates ID, passport, or other identification documents.
Other Information: Details about vehicles (e.g., license plate numbers) for parking permits, age information for properties with age restrictions, and additional personal information as required by law or community associations.
When We Provide Rental Management or Marketing Services:
Contact Information: Name, property address, mailing address, phone numbers, email addresses, and information about entities owning the property.
Bank Account, Tax, and Identity Information: Bank account details, tax identification numbers, and proof of identity to verify ownership and comply with legal obligations.
3. How We Use Your Information
- We use your personal information to:
- Provide and manage our services.
- Process payments and refunds.
- Communicate with you regarding reservations, services, and promotions.
- Comply with legal obligations and community regulations.
- Improve our services and customer experience.
4. Sharing Your Information
We may share your information with:
- Service providers assisting in operations (e.g., payment processors, maintenance services).
- Legal authorities when required by law.
- Community associations or property owners as necessary for compliance with community rules.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
6. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including accessing, correcting, or deleting your data. To exercise these rights, please contact us at privacy@dubaiashome.com.
7. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the effective date.
8. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
DubaiasHome
Email: dubaiashome@gmail.com
Address: Office - 102-C4, MOHAMED HAMED SAIF ALRUMHI BUILDING, Al Muteena, Dubai, United Arab Emirates
Effective Date: 23/11/2024